Groups, Incentives, Conferencing, Teambuilding & Independent Travel to the Victoria Falls Region

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Terms and Conditions

DETAILED DESCRIPTION OF GOODS AND/OR SERVICES
Cansaf is a business in the tourism industry that offers bus and tourism  services in the Victoria Falls region.

DELIVERY POLICY
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of an activity voucher.

RETURN AND REFUNDS POLICY
The provision of goods and services by Cansaf is subject to availability. In cases of unavailability, Cansaf will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee.

CUSTOMER PRIVACY POLICY
Cansaf shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: https://www.polity.org.za/attachment.php?aa_id=3569

PAYMENT OPTIONS ACCEPTED
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Cansaf bank account, the details of which will be provided on request.

CREDIT CARD ACQUIRING AND SECURITY
Credit card transactions will be acquired for Cansaf via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

CUSTOMER DETAILS SEPARATE FROM CREDIT CARD DETAILS
Customer details will be stored by Cansaf separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

RESPONSIBILITY
Cansaf takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and Cansaf chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

VARIATION
Cansaf may, in its sole discretion, change this agreement or any part thereof at any time without notice.

COMPANY INFORMATION
This website is run by Cansaf, registration number CK99/68051/23.

CANSAF CONTACT DETAILS
Support: Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Tel number +27832785770

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Please go to www.cansaf.co.zw for teambuilding, business networking, conferences, weddings and destination management in Harare!

Special Agent Packages

Between now and the end of the year, Cansaf will be offering some "special" group packages to our partners in the group, conference and incentive business. This is a good opportunity for corporate clients and other groups to come and experience the combination of Victoria Falls and Chobe. We envisage that space available in August and September (it is late in the day already) is going to dry up quickly, so if you have any groups looking for space for over this period then please let us know urgently.

Bunji Jumping

Plummet beyond your personal boundaries as you jump 111 metres off the Victoria Falls Bridge to the Zambezi River below. Try the Solo, Tandem, Back Dive, Star Elevator or Shooting Star off the bridge!

Lion Walk

15 minutes drive from the centre of Victoria Falls Town, you will find a group of lion cubs which range in age from 3 to 16 months. After a safety briefing, guests will interact with 2 or 3 lion cubs for a period of approximately 1 ½ hours!

Elephant Interaction

There can be few experiences in life that compare to spending time close to an African Elephant, feeding it's cavernous mouth, touching it's rough prickly skin, having it feel you back with its dexterous trunk! It is a fantastic learning experience.

White Water Rafting

If you're in the Falls, this may be your only chance to go White Water Rafting below the Seventh Wonder of the World! The Zambezi River below the falls is legendary for it's white water and should be at the top of your "to do" list!